About Carelytics

Home health agencies deserve better software than a 1990s app stitched to a sales call.

We built Carelytics because the operational software our care team had to use felt designed in a different century — full-page forms with 200 fields, modules sold separately, and AI bolted on as a coding-uplift sales pitch.

What we believe

Three principles that shape every product decision.

AI must cite evidence

Coding suggestions without a chart citation are guesses dressed up as judgments. Every Carelytics AI finding shows the documentation it found. The clinician sees what the AI saw.

The demo is the conversation

We don't qualify with a discovery call before showing you the product. Book a demo, see the actual platform working, and we'll send a quote tailored to your size and payer mix the same day.

Modules sold separately are a tax on your team

Every "billing module" upsell, every "claims add-on," every premium tier of features your team actually needs — they're workflow breaks. Different login, different schema, different audit log. We ship one platform with everything included.

Why now

Three industry shifts converging in 2025–2026.

Home health software has been waiting for these three things to happen at the same time. Now they have.

PDGM is fully baked

CY2026 data is out: 432 HHRGs, ~75K ICD-10 crosswalk codes, 504 CBSA wage indices, 117 comorbidity subgroups. The pricing model has stabilized after five years of CMS revisions. A platform built today gets the full Grouper pipeline as a finished spec, not a moving target.

OASIS-E2 forces a clean break

OASIS-E2 took effect 04/01/2026. Every agency in the country has to retrain clinicians, rewire mappings, and reconfigure their EHR. That's the cleanest moment in a decade to look at whether the rest of your platform is still earning its keep — or whether the OASIS rewrite is a chance to rethink everything around it.

AI is finally useful — and OIG has drawn the line

LLMs can read clinical documentation and cite evidence. The OIG (Amedisys $150M, 2024) has made the rules clear: AI that recommends coding to maximize reimbursement is fraud risk. AI that improves coding accuracy by anchoring to documentation is the right side of that line. We built to that line on day one.

How we onboard

20 of 24 onboarding tasks auto-detect from your data.

Most home health software vendors quote 8–12 weeks of implementation. Carelytics's onboarding system auto-detects 20 of its 24 milestones from your actual app state — the work that's already done shows as done. Your CSM focuses on what's left, not on chasing checkboxes.

  • 4 phases: Foundation → Billing → Clinical → Go-Live
  • 24 tasks total · 20 auto-detect from app state
  • Agencies see their own progress at /onboarding/ — sidebar "Getting Started" link auto-hides when Phase 1 completes
  • CSM dashboard with phase-grouped detail, notes, activity timeline, one-click "Send reminder" email
  • Health score: Critical / At Risk / Healthy / Live — surfaced for every tenant

Onboarding board · health score: Healthy

Foundation

✓ Tenant created ✓ Branches set ✓ Service lines ✓ Users invited ✓ Roles assigned ✓ Admin 2FA

Billing

✓ Payers ✓ HCPCS codes ✓ Mappings ⏳ Clearinghouse enroll ○ HETS attest

Clinical

○ Forms enabled ○ EVV thresholds ○ Schedule rules ○ Subscription

Go-Live

○ Kickoff ○ Training ○ Migration ○ First client ○ First claim

auto-detected · in progress · pending

Who Carelytics is for

Two personas. One platform.

The agency owner / administrator

Cares about: revenue capture, compliance, no surprise billing, modern UX their staff will actually use, strong Medicare HH / PDGM handling. Sees Grouper Preview and LUPA Risk and immediately understands what's at stake.

The Director of Clinical Services / DON

Cares about: clinician adoption, AI that actually saves time without creating fraud risk, OASIS-E2 compliance, signature workflows, audit trail. Reads the OIG-safe positioning on AI Coding Review and exhales.

The company

Built and owned by Vice Shield LLC.

Carelytic is a product of Vice Shield LLC, a Minnesota limited liability company. The platform, the brand, and every line of code are owned and operated by Vice Shield LLC. Questions about the company, partnerships, or press — hi@carelytic.ai.