About Carelytics

Home health agencies deserve better software than a 1990s app stitched to a sales call.

We built Carelytics because the operational software our care team had to use felt designed in a different century — full-page forms with 200 fields, modules sold separately, and AI bolted on as a coding-uplift sales pitch.

What we believe

Three principles that shape every product decision.

AI must cite evidence

Coding suggestions without a chart citation are guesses dressed up as judgments. Every Carelytics AI finding shows the documentation it found. The clinician sees what the AI saw.

The demo is the conversation

We don't qualify with a discovery call before showing you the product. Book a demo, see the actual platform working, and we'll send a quote tailored to your size and payer mix the same day.

Modules sold separately are a tax on your team

Every "billing module" upsell, every "claims add-on," every premium tier of features your team actually needs — they're workflow breaks. Different login, different schema, different audit log. We ship one platform with everything included.

How we got here

Founder story.

[Founder bio placeholder — to be replaced.]

Carelytics started with a simple observation: home health agencies are running multi-million-dollar operations on software that costs more than it works. The clinical staff resent the OASIS form. The billers hand-keyed claims into a clearinghouse portal. The DON couldn't tell you which 30-day periods were at LUPA risk this week without a four-hour reporting exercise.

We built Carelytics because the constraints those agencies were working around were software constraints, not policy constraints. CMS publishes the PDGM Grouper data. Stedi publishes a modern clearinghouse API. AI models can read documentation. Tailwind and Alpine.js make modern UX cheap. The ingredients existed; nobody had baked them into one product.

So we did.

about.carelytics.com/team
About

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How we onboard

20 of 24 onboarding tasks auto-detect from your data.

Most home health software vendors quote 8–12 weeks of implementation. Carelytics's onboarding system auto-detects 20 of its 24 milestones from your actual app state — the work that's already done shows as done. Your CSM focuses on what's left, not on chasing checkboxes.

  • 4 phases: Foundation → Billing → Clinical → Go-Live
  • 24 tasks total · 20 auto-detect from app state
  • Agencies see their own progress at /onboarding/ — sidebar "Getting Started" link auto-hides when Phase 1 completes
  • CSM dashboard with phase-grouped detail, notes, activity timeline, one-click "Send reminder" email
  • Health score: Critical / At Risk / Healthy / Live — surfaced for every tenant
app.carelytics.com/onboarding/
Onboarding

Tenant onboarding dashboard with phase progress + per-task status

4 phase columns (Foundation, Billing, Clinical, Go-Live). Each phase shows tasks with auto-detected/done/needs-action badges and deep links to the actual settings page that completes each task.

↳ Capture: /onboarding/ on a tenant mid-Phase 2

Who Carelytics is for

Two personas. One platform.

The agency owner / administrator

Cares about: revenue capture, compliance, no surprise billing, modern UX their staff will actually use, strong Medicare HH / PDGM handling. Sees Grouper Preview and LUPA Risk and immediately understands what's at stake.

The Director of Clinical Services / DON

Cares about: clinician adoption, AI that actually saves time without creating fraud risk, OASIS-E2 compliance, signature workflows, audit trail. Reads the OIG-safe positioning on AI Coding Review and exhales.