GPS validation on clock in/out
Configurable location radius per tenant. EVV event records caregiver coordinates and the patient address geofence at the time of the event.
Scheduling & EVV
FullCalendar with drag-create. Recurring visits. Overnight-aware conflict detection. Multi-state EVV with per-state midnight boundaries. Manual entry for clock-failure recovery. Unscheduled visit flow that creates the visit and routes to the chart in one click.
Overnight shifts
Most platforms force a midnight split — caregiver clocks in at 10pm, "ends" the visit at 11:59pm, starts a new one at 00:00, clocks out at 6am. That's two visits on the calendar, two payroll entries, two opportunities for the caregiver to forget step three.
Carelytics handles overnight shifts as a single visit. The system auto-splits at midnight only when exporting to billing claims and EVV state aggregators — invisible to the caregiver.
EVV
Configurable location radius per tenant. EVV event records caregiver coordinates and the patient address geofence at the time of the event.
Late check-in, early check-out, minimum visit duration percentage, location radius — all configurable per tenant. Multi-state agencies can set per-state values.
EVV mismatches surface in an exception queue with the original event log, the visit context, and a route-to-fix link. Catch issues before they impact billing or payroll.
For clock-failure recovery only — phone died, bad GPS, app crashed. Supervisor backdates the EVV with a required reason. The "Manual" flag follows the record forever.
For visits that were never on the calendar (PRN, emergency). Creates a Visit and opens the chart in one click. PRN visits don't replace EVV — they require the same event chain.
State EVV aggregator exports honor the per-state midnight boundary, the per-state EVV format, and the per-state caregiver/patient ID schemas.
Caregiver self-service
The caregiver dashboard is HIPAA-hygiene by default — no revenue numbers, no agency-wide KPIs, no "missed visits across the whole agency." Just the caregiver's day: visits, charts to document, schedule for the week.