Plenty of agencies run both lines of business — a home-health agency and an assisted-living residence, often under one owner. Until now the software market made them buy and operate two systems. Carelytic now runs assisted living as a first-class care setting in the same platform, the same tenant, and the same login as home health.
A workspace switcher, not a second system
Enable Assisted Living for an agency and a switcher appears in the header — Home Health or Assisted Living. The workspace drives everything: the navigation, the forms, the billing rail, even the words on screen. In assisted living the Home-Health surfaces (OASIS, PDGM, the CMS-485) disappear; direct-care staff land on My Shift and the resident roster instead of a visit calendar; the person receiving care is a Resident, and the regulatory citations follow Minnesota's Chapter 144G rather than 42 CFR § 484.
What shipped
- Facilities & census — model buildings and units, track the residency lifecycle from inquiry to move-in to discharge, and work a live census board.
- Residents & care levels — a resident roster and profile with a residency and care-level card; care levels carry a daily/monthly rate.
- MN 144G service plans & reassessments — an Individualized Service Plan generated from the nursing admission assessment, plus a type-driven reassessment engine (including the bed-rail and physician-re-exam clocks).
- Admission checklist with e-signature and in-app photo capture.
- eMAR med-pass — a round-based medication pass over the same live MAR engine the clinical side uses.
- Resident billing — recurring monthly invoices combining room & board, the care-tier charge, and à -la-carte services, with the waiver/managed-care rail kept separate from private-pay (the way Minnesota Customized Living splits).
- Resident & family portal — a fenced, per-grant window into a resident's schedule and invoices.
- Assisted-living compliance packs — the Minnesota 144G policy set, including the dementia-care add-on (§144G.81–.83).
Still one platform
Billing, payroll, HR, documents, RBAC, the audit trail, and the compliance hub are shared across both settings — assisted living was built on top of the platform, not stapled beside it. An agency that runs only home health, only assisted living, or both gets exactly the surface that fits.
State assisted-living rules are data, not hard-code: Minnesota 144G ships today as a provisioning pack, and the assessment, service-plan, and reassessment engine is built to be configured for other states as they're added. Want to see the workspace switcher, the 144G service plan, and resident billing on your own operation? Book a demo.